Tag Archives: Small Business

Month in Review: April 2012

I was recently surfing Twitter and I saw that Chris LuCurto does a blog post at the beginning of every month that identifies the most popular posts, based on page views, for the month before. I thought this was a great idea and wanted to implement it myself as it will be a great way for my regular viewers to see what was popular abd for a first time visitor to view the most popular posts as a starting point to reading my blog. Continue reading

Tagged , , , , , , , ,

The Truth About Aggressive Selling.

Why is it that people in sales (sales associates, car salesmen, etc.) feel the need to be aggressive in their tactics? Sometimes I feel as if they are all but reaching in my pocket, pulling out my cash and putting it in the register. I’m not sure how any logical person can justify this tactic.

I have had about six jobs in my life. All but one involved some sort of customer service and/or sales and I can honestly say, this has never been my tactic. I have been persistent, but I have never been pushy. Yes, there is a difference. I was taught from a very early age that being aggressive is not the way to make sales. It encourages short term success, not long lasting success. This was taught to me by my father, someone that has been in sales literally his entire life. My dad was the foundation for my personal selling tactics for sales. He owned and operated a Stanley Steemer franchise when I was little and due to his sales, he rose near the top of the company quickly. He then transferred into the car selling industry, an industry filled with pushy sales people, and he is the best car salesperson in his area, Western Kentucky. How did he get to where he is? By treating people the way he wants to be treated. Nothing makes him more mad than being pushed into a sale, therefore, he does not do that when he is selling. When I first watched him sell cars, you get the feeling that the customers trust him, something that is highly important when selling used vehicles. Continue reading

Tagged , , , , , ,

Consumer Responsibility.

So far throughout my blog, I have mentioned how companies fail to do this and how companies fail to do that. Well, its true, they fail to do a lot of things that they should be doing, but so do consumers. Consumers, just like companies, have obligations to the variety of industries they keep afloat, but more importantly they have obligations to themselves. I will use the retail industry to explain this concept, because 1. I know a little bit about the industry and 2. I feel that the examples are more relatable to readers. Continue reading

Tagged , , , , , ,

Small Business Spotlight: Springhill Tire Service

If you have read my previous post seen here, you know that I am a huge advocate of customer service. As part of my professional blog, I would like to periodically spotlight a small business that has gone above and beyond to see that I, the customer, was satisfied. You may never have the opportunity to do business with these businesses due to where you live, but for my local readers, I felt this could be helpful. Continue reading

Tagged , , ,