Tag Archives: Business

There’s More Than What Meets The Eye.

I have neglected my blog the past few weeks, mainly due to the overwhelming amount of work and/or activities that have been going on in my life…most of which have been good things. With that said, it is time to get back to doing something that I find enjoyable: writing.

I have recently started my summer internship at Belk of Conway and it has been quite the experience already. I have made a few observations that I would like to share that may put some things into perspective for my readers and reinforce some things that most may already know.  Continue reading

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Leaders Make Mistakes

Recently, in the town I go to school in, there has been some drama at one of the local elementary schools. Something unfortunate happened, and without going into the details of the events, a lot of people dropped the ball on the standard operating procedures. The community, who was once behind the school district leaders, have turned completely against them virtually overnight. It is truly a tragedy in all aspects.

This event has indirectly reinforced a few important lessons in life and in business. They are as follows: Continue reading

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Month in Review: April 2012

I was recently surfing Twitter and I saw that Chris LuCurto does a blog post at the beginning of every month that identifies the most popular posts, based on page views, for the month before. I thought this was a great idea and wanted to implement it myself as it will be a great way for my regular viewers to see what was popular abd for a first time visitor to view the most popular posts as a starting point to reading my blog. Continue reading

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Delegation: The Covey Way.

I am quickly becoming a Dave Ramsey fan. My girlfriend’s father is a huge Dave Ramsey fan, and he recommended and gave Dave’s book, EntreLeadership, to me as a Christmas gift this past year. I have started reading it and it is an excellent book. Reading this book led to me following him on Twitter and downloading his podcasts on iTunes. If you read much of Dave’s material or listen to any of his podcasts, you will be introduced to a list of excellent leaders such as Chris Locurto, Dr. Stephen Covey and Jon Acuff. All of these guys have excellent time-tested principles on leadership, entrepreneurship and financial planning.

I recently listened to a Dave Ramsey EntreLeadership podcast on iTunes entitled “Delegation with Stephen M. R. Covey” and it was awesome. As an aspiring leader, there were a few things that I took away from the podcast that I felt were worth sharing with my readers. Continue reading

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On the Front Lines.

I often wonder what top executives think about when they implement a policy or a promotion to their business. Is it strictly monetary? Do they consider the customer first? Are they only looking out for the “good of the company?” It has been my observation that a lot of the times, companies fail to think about the people on the front lines.

As an associate, I have virtually no say in the policies or promotions of the company. As an associate that cares deeply about customer service, I probably “take” more control over the policies and promotions than other associates I work for. Why? Because I have a moral compass that points a different direction than most of them. Nothing makes me more upset than a company that fails to consider how a certain decision will impact the lower level in the organization. Unclear about what I am really referring to? Let me give you a general example. Continue reading

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“That Customer.”

To begin this post, I want to say Happy Easter to all of my readers! Hope you enjoy the time you spend with your church and your family!

With that said, let’s discuss something that I dealt with yesterday at work. My store  was busy yesterday. Everyone in the town was there putting together their last minute Easter outfits and I alone did about $3,500 in sales (and I was on the lower end of the sales spectrum due to working in the Home department). The store did about $85,000 in sales, about twice as much as a normal Saturday). I tell you these figures in an attempt to convey the number of customers and the amount of volume we did. At closing last night, the store was a wreck. Continue reading

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The Last 5%.

My college, Henderson State University, frequently invites guest speakers to speak in our school of business to share information about what they do and the things that they have learned outside of college. I recently had the opportunity to listen to Richard Johnson, owner/CEO of Johnson Investment Group LLC, speak and he said something that really stuck with me: Mr. Johnson stated that, “In whatever you do, do the last 5%.” He went on to say that this simple concept is a large part of what has made him successful in his career.

So, I started to think about what it is that I do. Then I started to examine what the last 5% of those things include. Here is what I came up with: Continue reading

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