Category Archives: Small Business

There’s More Than What Meets The Eye.

I have neglected my blog the past few weeks, mainly due to the overwhelming amount of work and/or activities that have been going on in my life…most of which have been good things. With that said, it is time to get back to doing something that I find enjoyable: writing.

I have recently started my summer internship at Belk of Conway and it has been quite the experience already. I have made a few observations that I would like to share that may put some things into perspective for my readers and reinforce some things that most may already know.  Continue reading

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Month in Review: April 2012

I was recently surfing Twitter and I saw that Chris LuCurto does a blog post at the beginning of every month that identifies the most popular posts, based on page views, for the month before. I thought this was a great idea and wanted to implement it myself as it will be a great way for my regular viewers to see what was popular abd for a first time visitor to view the most popular posts as a starting point to reading my blog. Continue reading

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It’s More Than Money!!

Do you ever feel like you’re just the stepping stone for an employee with potential that is beyond your company or organization? Do you ever worry about losing an excellent employee or leader to your competitor? Do you ever feel like you cannot pay the ‘market rate’ for what your employee is worth, given their skills or qualifications?

Companies and organizations are not only competing for customers, but they are competing for employees too. How do you keep the good leaders from leaving? This is a concept that I rarely see discussed today, but I have a bit of insight on. Let me use an example: Continue reading

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Missed Opportunity

The other day I was reading through my subscribed blogs, and I ran across a new post from Michael J. Brennan entitled, Lesson in Customer Service: Delta Airlines. I highly encourage you to take a minute and read through this post, and his others, as he has a really good blog that has a lot of useful information and stories. Continue reading

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Consumer Responsibility.

So far throughout my blog, I have mentioned how companies fail to do this and how companies fail to do that. Well, its true, they fail to do a lot of things that they should be doing, but so do consumers. Consumers, just like companies, have obligations to the variety of industries they keep afloat, but more importantly they have obligations to themselves. I will use the retail industry to explain this concept, because 1. I know a little bit about the industry and 2. I feel that the examples are more relatable to readers. Continue reading

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